How may we help you?

Help with service? 0800 169 1144 Minicom 0800 169 9965
Help and information, 24 hours a day, on leaks, burst mains, water pressure and any other water and sewerage problems.

Other Services
Meter information: 0800 083 4301
Direct Debit set up: 0800 083 2365
Leave a meter reading: 0800 083 4247
These lines are automated. Please have your customer details to hand.


Help with your water bill? 0800 169 1133 Minicom 0800 169 9965
Help and information on any matter regarding your water bill:
Payment difficulties
If you cannot pay your bill, please telephone our Helpline immediately so that we can discuss suitable arrangements.

Instalments
If you would like to pay your bill by instalments please telephone our Helpline for details.

Moving house
If you are changing your address, please tell us as soon as possible by telephoning our Helpline.