Special needs? let us help
We offer a range of free services to help customers who need us to communicate with them in a particular way or who need extra consideration in emergencies or in the day-to-day provision of our services.
We operate a register of our special needs customers so that we can make sure we always meet their needs.
For your free copy of our booklet and registration form, or audiotape, explaining in detail how we can help - Call us free on 0800 169 1133 (Minicom 0800 169 9965).