We are passionate about our water and the health benefits it brings

• Pure water is vital to life; we are tireless in making it safe and pleasant to drink
• We value water, we hate to see it wasted, and we always promote it

Champions of the environment

• We care about people's health and the environment so we will treat waste water responsibly and safely
• We are leaders in sustainability

Responsive, flexible, professional and innovative

• We work creatively and flexibly to get the best value for money
• We nurture talent and work as a team to deliver what we promise and to get it right first time

People matter

• We treat everyone with courtesy and respect
• We communicate openly, we involve people in decisions that affect them, and we respect other people's points of view

 Corporate responsibility 2010 [1.6Mb] 

 Corporate responsibility 2009 [3.1Mb]