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Help with metered bills

Our payment plans let you pay more frequently.

People with water meters are sent bills every three months and the charges due are payable within 14 days.

If you want to pay more frequently, you can pay by regular fixed amounts using our Meter Payment Plan.  Payments can be made monthly by Direct Debit or payment booklet, or weekly or fortnightly by booklet. 

Please call our Accounts Helpline on 0344 346 1010* (Minicom users only 0800 169 9965) and we will help you set up a Meter Payment Plan.

*03 numbers are charged at standard rates and will be included in any free minutes in a mobile or landline phone contract.

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