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Payment plans

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Charges explained
We can offer a number of payment plans.

We issue annual bills for the total amount of charges due for the year ahead (April to the following March) . 

Payment is due in full on 1 April each year, but we provide a standard two instalment payment plan allowing you to pay half in April and half in October.

If you want to pay more frequently, we have a range of payment plans:

Plan type Description
Quarterly PlanFour direct debit payments per year
Monthly Plan
Payment by 12 direct debit instalments
Weekly or fortnightly plans
Weekly or fortnightly payments with a payment slip.

With a payment slip you can pay at your bank or building society, by post or free of charge at a Post Office or Paypoint outlet.

Please call our Accounts Helpline on 0844 346 1010* (Minicom 0800 169 9965) to set up a payment plan.

* Calls from BT landlines are charged at 3 pence per minute. Charges may vary according to service provider.

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