Do Not Drink Notice - Pennsylvania, Beacon Heath, Stoke Hill
South West Water has issued a precautionary 'Do Not Drink' notice to customers in the Pennsylvania, Beacon Heath and Stoke Hill areas of Exeter.
Published: 07 February 2006
- Approximately 2,500-3,000 properties are affected and all customers in those areas are being advised not to use their water supply for drinking, cooking, cleaning teeth or medical purposes.
- Early investigations suggest human error during the routine change over of chlorine dosing, which has resulted in a small quantity of diesel being released into the water supply in the above locations.
- The problem has now been isolated and we are currently flushing the mains system with clear water. We are also draining all the water from Mary Pole reservoir, a process that will take a couple of days. The reservoir will then be thoroughly cleaned.
- Customers may experience lower than normal pressure during flushing
- All customers affected have received notice from South West Water and temporary water supplies have been made available to everyone affected.
- Water supplies may take up to a week before they return to normal.
- South West Water would like to apologise for the obvious inconvenience caused and thank customers for their patience, while the notice is in place.
- Customers will be notified as soon as their water supply is back to normal.
- If customers have any queries or want to find out the location of their nearest temporary water supply please call 0800 169 1144 or visit our website at www.southwestwater.co.uk/exeterwater which will be continually updated with the latest information.