Cattedown - Salt Water Contamination
South West Water has investigated the causes of salt water getting into the water supply of 400 homes in the Cattedown area of Plymouth on Friday 5 May.
However, having investigated all possible sources, the cause of the infiltration remains unclear.
On discovering the contamination South West Water implemented a precautionary 'do not drink' notice on the area and acted immediately to provide temporary water supplies to all those affected.
The system was flushed and thoroughly tested and the 'do not drink' notice was completely lifted by 4pm on Sunday 7 May.
The Drinking Water Inspectorate (DWI) has been provided with the mandatory interim report and South West Water has updated the Consumer Council for Water (CCW).
South West Water would like thank its customers for their patience and understanding during the incident, and apologises for the inconvenience. Compensation of £30 will be paid to everyone affected by the 'do not drink' notice.