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South West Water responds to Environment Agency ‘Spotlight’ report


South West Water notes the contents of the 'Spotlight on Business Environmental Performance 2003' report published today and is pleased the joint working arrangements between the company and the South West Region of the Environment Agency have been positively recognised.

image depicting Bob Baty at Water Treatment works
Bob Baty at Water Treatment works

As a result, over 99% of customers in the region are now being served by compliant sewage treatment works.

South West Water's Chief Executive, Bob Baty said he was disappointed that for 2003 the Agency had chosen to report performance statistics based on only the 324 sewage treatment works with numeric quality consents and not include the 300 works with descriptive consents (these are the treatment works serving 250 people or less).

When the performance of all 624 works for which South West Water is responsible is taken into account compliance with quality standards had achieved 97.5% of all works. In 1989, compliance was only 60% way behind the rest of the water industry.

With regards to pollution incidents, South West Water is one of only two companies which has none of the most serious Category 1 incidents and had the second lowest number of incidents overall. In addition, South West Water is the only company not to have had a Category 1 incident in the last 5 years.

Bob Baty said; "South West Water has delivered an environmental transformation in the region and is continuing the progress. As a result, customers and visitors are able to enjoy the highest percentage of top quality rivers in England and the best quality bathing waters ever."

- ENDS -

For further information, or to arrange an interview with Bob Baty, South West Water's Chief Executive, please contact Dina Chandler, Communications Officer on 01392 443021.

Published: 27 July 2004

Notes to Editors

South West Water has over 600 sewage treatment works, nearly 800 sewage pumping stations and 5,500 miles of sewers - a huge infrastructure considering the region's resident population.

Although South West Water has the lowest total number of pollution incidents, as a result of the ranking methodology used which simply divides the number of Category 1 and 2 incidents by the resident population, it is almost certain that South West Water, which has by far the smallest population of all water and sewerage companies, will appear to perform badly when compared with other companies.




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