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Your waste water

Sewer flooding
Flooding responsibilities
Surface water drainage
There are two sewerage tariffs: one for customers with surface water connections to South West Water sewers; and another for customers with private surface water drains.
Private sewer transfer
On 1 October 2011, the Government transferred most private sewers to the ownership of water and sewerage companies.
Private pumping stations
Some properties are connected to a private pumping station before they connect into our main sewer network. It is likely you will know this already if this is the case. Examples of these situations include small housing developments, caravan sites, remote farms and small business parks.

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