Difficulty paying your bill?
We are on hand to help you find manageable ways to pay your bill.
If you have problems paying a bill, please do not ignore it. We understand only too well that some of our customers may have problems paying all of their household bills.
We can offer a number of payment plans.
Our payment plans let you pay more frequently.
Help with metered bills - the WaterSure Tariff
You may qualify for a lower bill if you receive a means-tested benefit or tax credit.
We understand that managing your water and energy bills can be a challenge.
Help with metered bills - the WaterCare Tariff
You may qualify for a lower bill if you are on a very low income.