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Difficulty paying your bill?We are on hand to help you find manageable ways to pay your bill. Can't pay your bill?
If you have problems paying a bill, please do not ignore it. We understand only too well that some of our customers may have problems paying all of their household bills.
Payment plans
We can offer a number of payment plans.
Help with metered bills
Our payment plans let you pay more frequently.
Help with metered bills - the WaterSure Tariff
You may qualify for a lower bill if you receive a means-tested benefit or tax credit.
WaterCare Plus
We understand that managing your water and energy bills can be a challenge.
Help with metered bills - the WaterCare Tariff
You may qualify for a lower bill if you are on a very low income.
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