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Action against bogus caller crime


image depicting Bogus callers
Bogus callers
South West Water is pleased to announce its full support for the UK water industry's new bogus caller awareness campaign, which launched on Monday 9 June 2008.

Fronted by football legend Jack Charlton, the launch took place at New Scotland Yard in London and was supported by Secretary of State for Communities, Hazel Blears, Water UK, the Association of Chief Police Officers and the Consumer Council for Water.

As well as raising awareness of this callous crime, the aim of the campaign is to provide advice on how to avoid becoming a victim and how relatives, friends and neighbours can help those at risk.

South West Water's Customer Service Director, Monica Read, said: "We know many of these criminals pretend they are 'from the water board' in a bid to gain trust. If you have any doubt about who is at your door, ask for ID and if you are still not satisfied, then don't let them in. None of our staff or those of our contractors will try to force their way in or argue if you just say no."

Devon and Cornwall Constabulary advise anyone who receives an unknown caller on their doorstep to keep them outside and to keep their front door closed and then call 999.

-Ends-

Published on: 09 June 2008

Notes to editors

  • South West Water is already working with Devon and Cornwall Constabulary on their 'Stay Out Stranger' campaign, which launched in April and aims to reduce distraction burglaries across Devon and Cornwall.
  • Statistics show that around 35 bogus caller crimes are committed every day, but it is believed that this might only be 10% of the total number of incidents that actually take place as victims are often too embarrassed to come forward.



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