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What we do

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South West Water is situated at the heart of the region and our company vision, to provide 'Pure Water, Pure Service and a Pure Environment', is at the heart of everything we do.

We are leaders in sustainability and our employees work tirelessly to keep the region's drinking water, beaches and sewerage systems in line with stringent UK and European Union standards.

South West Water believes that by investing in the future of the region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations.

The Operations Directorate encompasses all Operational Water Care Functions - including Water Treatment, Water Distribution, Waste Water Services and Operations Performance and Support.
Customer Service
The Customer Services Directorate encompasses all our Customer Service based functions - including Customer Contracts, Metering and Conservation, Communications and Customer Relations.
The Finance Directorate encompasses all of our Financial functions - including Financial Control, Financial Support, Property and Procurement.
The Regulations Directorate encompasses all our regulatory functions - including Regulation Reporting, Business Planning, Water Strategy and Environmental.
The Engineering Directorate consists of functions such as Asset Information and Technical Support
Corporate Services
The Corporate Services Directorate encompasses functions such as HR and Payroll, Information Services, Health Safety and Security and Transport and Facilities.
Flagstaff loves to feature all the latest staff news, events, awards, successes and near successes from Pennon people's work and home life.

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© South West Water Limited Registered office: Peninsula House Rydon Lane Exeter Devon, England EX2 7HR Registered in England No. 02366665.