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About your bill


A guide to your bill, the charges and reductions that apply.


Your bill explained
 
Charges 2015-2016
 
In 2013-14 bills were reduced. In 2014-15 we delivered a price freeze. This year, we are launching our five-year Price Promise to keep average bill rises below inflation to the end of the decade.
The £50 Reduction
 
We are delighted to confirm a £50 reduction on household bills will be applied from April 2013.
1 cubic metre
 


Help & advice
Common questions about 'Your bill & charges'

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