| By telephone | |
Billing and general enquiries
If you are moving house, want to discuss or set up a payment plan or
if you have any queries or concerns about your account or water meter. The accounts helpline is open 8am-8pm Monday to Friday and 8am-5pm Saturday,
closed on Sundays and Bank Holidays | 0800 169 1133 |
Water and sewerage service queries and emergencies
If you have any questions or enquiries about our water and sewerage services | 0800 169 1144 |
Reporting a leak
Please ring as soon as possible. This line is available 24 hours a day | 0800 169 1144 |
Minicom
We offer a 24-hour text telephone service for customers with speech
or hearing difficulties. | 0800 169 9965 |
Bogus caller helpline
Double-check any South West Water employee's identity. | 0800 169 1144 |
Debt helpline
If you are experiencing financial difficulty and want to talk to someone, our debt helpline is
open from 8am to 8pm Monday to Thursday, 8am to 6pm Fridays, 9am to 1pm Saturdays and
closed on Sundays and Bank Holidays. | 0800 083 0283 |
| If you are calling from abroad | +44 (0)1392 446688 |
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