My Account
'My Account' is an online service that lets you view and manage your South West Water account seven days a week.
Whether you're changing address or sending a meter reading, My Account will provide you with a quick, simple and secure way to let you manage your South West Water account online. To register you will need: | | 1. | The first eight digits of your customer number. This can be found in the top left-hand corner of your bill. | | 2. | For security purposes we will need your surname or company name and post code associated with this account exactly as it appears on your bill. | | 3. | A valid email address. This is the email we will use to communicate with you from now on. Any previously stored email addresses will be removed. |
Forgotten your password
Forgotten your user id | Internet Explorer 10 users | | Customers using IE 10 may experience some difficulties when this website. There is a known compatibility issue with IE 10 and a number of web sites. Installing the latest Windows updates may help you to resolve this issue.
In the meantime if your experience difficulty accessing MyAccount you can use one of the following options: 1. Display this site in Compatibility Mode: When on this site select 'Tools' from your toolbar then click 'Compatibility view settings' and click 'Add'.
2. Switch browsers: Revert to an alternative browser such as Firefox, Chrome or Safari to access MyAccount. | |
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