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Wrap up your pipes to avoid problems this winter

29th October 2019

Wrapping up your pipes now could save money in the long-term and prevent an unwelcome surprise this winter, advises South West Water.

According to the water industry regulator Ofwat, data from the ‘Beast from the East’ revealed that up to 70% to 85% of bursts across the UK during the extremely cold weather in March 2018 happened on customers’ own pipes.

Taking some simple steps now, such as wrapping pipes with lagging, can significantly reduce the chance of a burst this winter.

South West Water’s Customer Service Director, Jo Ecroyd, said: “Now the weather is cooling down and we are thinking about digging out our gloves and scarfs, it’s also important to think about wrapping up your home for winter.

 “Taking some simple steps to protect your pipes now costs very little, yet could save in repairs and prevent an unwelcome surprise.

“Water expands as it freezes and turns into ice, which stops the flow of water through pipes. This can cause even new pipes to split, resulting in leaks and bursts which can cause flooding and damage along with the expense of a repair.

“By following our top tips, you can minimise the risk of this happening to your water supply.”

South West Water’s top five tips:

  1. Wrap up your pipes and water tanks with lagging - especially those in unheated areas such as lofts, garages or garden
  2. Fix dripping taps - even a small trickle can result in a frozen pipe
  3. Find your inside stop tap (usually under the kitchen sink) and make sure you can turn it off
  4. Leave the heating on low if you go away
  5. Check your central heating boiler has been serviced

Free lagging kits and tap guards are available to South West Water customers at www.southwestwater.co.uk/freekit   

If you, or someone in your house, has a medical condition that requires constant access to a supply of water, or would find it difficult to reach an alternative supply during an interruption, then you can sign up to South West Water’s Priority Services Register: https://www.southwestwater.co.uk/priority-services

Find out more information on how to protect your pipework, visit www.southwestwater.co.uk/getreadyforwinter.

For further information please contact:

South West Water