Use water wisely as demand rises and South West Water steps up supply

South West Water has been producing an extra 54 million litres of water a day on average to meet the increased demand from customers across Devon and Cornwall as a result of the heatwave, and is asking customers to use water wisely.


Major investment benefits South Devon’s tap water

   The new ultraviolet disinfection system    A £6million project will deliver even better drinking water to customers in South Devon from today (13 June 2018). South West Water has invested £6million at Tottiford Water Treatment Works, near Bovey Tracey, to install six new granular activated carbon filters, a new pumping station and...


Water tower’s new look

  A Newton Ferrers landmark has been given an eye-catching facelift thanks to support from the local community.


Combating plastic pollution

Press release issued by Polzeath Marine Conservation group: The popular Cornish resort, Polzeath, has taken a major step to stop plastic bottles being discarded on its beach by installing a drinking water refill point on its seafront - the first in the country to do so. There will be an official opening ceremony at 3pm on April 7 by...


Kitchen fitter fined for illegal use of lead solder on water pipe

South West Water is urging people not to use potentially toxic lead solder to connect metal pipes supplying drinking water, or they could run the risk of prosecution. Lead-free solder should always be used for drinking water connections.


Return to normal water service in Tiverton area

Water supplies have returned to normal in the Tiverton area today.


UPDATE: Potential low pressure / loss of water in Tiverton area

A flood at Allers Water Treatment Works, near Tiverton, has caused three pumps to fail.


The big freeze and thaw

Water supplies were restored to all our customers during the evening of Tuesday, 6 March. 


Find out the latest on the ongoing network and supply issues we are tackling.

Find out the latest on the ongoing network and supply issues we are tackling.


South West Water working to restore supplies in Devon

Having successfully addressed water supply issues at a series of locations in Cornwall, South West Water teams are continuing to work around the clock to restore services in a number of areas of Devon which remain affected.


‘Big thaw’ brings water mains bursts - recovery well underway but more to do

South West Water is continuing to find and fix an unprecedented number of burst water mains, caused by the cold weather and subsequent thaw. The snow and ice on Thursday 1 and Friday 2 March, some of the worst in recent years, not only made travelling hazardous but also made it very difficult to locate bursts. Good progress is being...


Meeting the challenges of the thaw, but asking customers to use water wisely

The departing sub-zero temperatures across the region as left us a number of rolling issues working their way up from Cornwall and now into Devon.