National award success for Love Your Loo campaign

A campaign urging customers to think before they flush has been crowned the winner of the Institute of Water National Innovation Award.


£21million investment benefits region’s rivers and shellfish

A £21million project to improve water quality in the region’s rivers has been successfully completed.


South West Water statement - Ofwat’s Freeze/Thaw report

     We appreciate the positive feedback from industry regulator Ofwat on how South West Water responded to the challenges faced by the ‘Beast from the East’ in early March, and fully recognise the inconvenience caused to those affected by disrupted water supplies.  The vast majority of customers, however, continued to receive an...


Major investment benefits South Devon’s tap water

   The new ultraviolet disinfection system    A £6million project will deliver even better drinking water to customers in South Devon from today (13 June 2018). South West Water has invested £6million at Tottiford Water Treatment Works, near Bovey Tracey, to install six new granular activated carbon filters, a new pumping station and...


Farmers contribute to water quality improvement

A straightforward change made by farmers is making a significant difference to water quality in West Cornwall.


Mousehole update

While investigating a leak in the grounds of the Old Coastguard Hotel, Mousehole, on Monday 21 May, we identified a burst on a section of badly damaged sewer.


Think before you flush at Blue Flag beaches

Visitors to some of Cornwall’s most iconic beauty spots are being reminded to think before they flush this summer.


26million Plymouth wastewater upgrades complete

A £26million project to improve water quality in the Plymouth Sound and maintain excellent bathing water quality for the city’s two beaches has been successfully completed.


£2million funding boost for ambitious Three Moors project

An ambitious three-year project to restore peatland on the South West’s iconic moors has been awarded £2million.


South West Water’s customer service recognised with national accreditation

South West Water’s customer service team has been awarded a prestigious accreditation from The Institute of Customer Service. The nationally recognised ServiceMark accreditation was officially presented to South West Water’s Customer Service Director Jo Ecroyd and Managing Director Stephen Bird at South West Water's headquarters in...


Water tower’s new look

  A Newton Ferrers landmark has been given an eye-catching facelift thanks to support from the local community.


Innovation award success for South West Water

A campaign urging customers to think before they flush has been crowned the winner of the Institute of Water’s South West Area Innovation Awards 2018.