South Devon UTC students turn into engineers for the week

  Pictured: work experience students Alex Martin, 18, Charlie Ford, 18, Shaun Adams, 16, and George West, 17   Students from South Devon University Technology College (UTC) swapped textbooks for hard hats during their engineering based work experience with South West Water this week.


South West Water's Catchment Management Scheme recognised by prestigious responsible business awards

  South West Water’s catchment management scheme has been recognised by the UK’s longest running awards programme which champions responsible business in the UK and abroad. 


Combating plastic pollution

Press release issued by Polzeath Marine Conservation group: The popular Cornish resort, Polzeath, has taken a major step to stop plastic bottles being discarded on its beach by installing a drinking water refill point on its seafront - the first in the country to do so. There will be an official opening ceremony at 3pm on April 7 by...


Exmouth pilots new ways to reduce flooding

   An underground rain water harvesting tank being installed in Exmouth Residents in Exmouth are playing a part in a pilot scheme to reduce the risk of flooding by participating in an innovative rainwater harvesting project funded by South West Water.


Kitchen fitter fined for illegal use of lead solder on water pipe

South West Water is urging people not to use potentially toxic lead solder to connect metal pipes supplying drinking water, or they could run the risk of prosecution. Lead-free solder should always be used for drinking water connections.



South West Water has published its business proposals for the period 2020-2025 and is inviting customers to have their say. A major reduction in leakage, faster response times to water supply incidents, 100% compliance with wastewater standards and significant investment to prevent pollution are among the key ‘next steps’ being...


Heading into the water this spring? Check Clean Dry

  South West Water's non-native invasive species expert, Kate Hills If you’re one of the hundreds of thousands set to enjoy the South West’s lakes this spring and summer, the Check Clean Dry initiative can help prevent the spread of problematic invasive species across the region, says South West Water.


Make a difference this World Water Day

South West Water is donating £2 to WaterAid for every customer that responds to a public consultation on its business proposals for 2020-2025.


Return to normal water service in Tiverton area

Water supplies have returned to normal in the Tiverton area today.


UPDATE: Potential low pressure / loss of water in Tiverton area

A flood at Allers Water Treatment Works, near Tiverton, has caused three pumps to fail.


Low pressure / loss of water in Tiverton area

We would like to apologise to customers in the Tiverton area who may experience low pressure or loss of water later on today. A burst pipe has caused flooding at Allers Water Treatment Works that is resulting in difficulties supplying water. We anticipate that it could be several hours until the situation is resolved.


Cold weather advice from South West Water

South West Water is advising customers to be prepared for more cold weather predicted for this weekend across the south west. Customer Services Director Jo Ecroyd said: “During very cold weather, frozen pipes and the subsequent thaw can be a problem across both customers’ own pipe-work and across the mains network.