Our story

Our vision means we aim to be amongst the best in the water industry. To achieve this we will live our values.

Passionate about our water and the health benefits it brings

Pure water is vital to life; we are tireless in making it safe and pleasant to drink. We value water, we hate to see it wasted, and we always promote it.

Champions of the environment

We care about people's health and the environment so we will treat waste water responsibly and safely. We are leaders in sustainability.

Responsive, flexible, professional and innovative

We work creatively and flexibly to get the best value for money. We nurture talent and work as a team to deliver what we promise and get it right first time

People matter

We treat everyone with courtesy and respect.  We communicate openly, we involve people in decisions that affect them, and we respect other people's point of view.

Business Plan 2015-20

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