Over the next five years, customers can look forward to lower bills, further investment and more of a say in how South West Water is run under our innovative new business plan for 2020-25. Our five-year ‘New Deal’ sees the average water and sewerage bill falling by 11% in real terms, with the average bill in 2025 being lower than it was in 2010.

A key feature of our New Deal is WaterShare+

Our unique scheme, which shares our success with you and gives you a greater say in our business.