Who's on the WaterShare+ Panel?

An independent WaterShare+ Advisory Panel has been established to protect the interests of our customers. The Panel provides an independent review of our business plan commitments and Board Pledges.

matthew-taylor-chair.jpgLord Matthew Taylor

Lord Matthew Taylor was a member of Parliament until he stood down in 2010. He has a passion for sustainable planning and housing policy. Matthew continues to advise government, and he runs his own consultancy business advising on a significant number of major new sustainable ‘garden community’ projects across the UK.

Following a decade of working in the water sector as a Non-Executive Director at South West Water, focused on improving customer outcomes, Matthew continues to champion customer interests by holding the company to account as the independent WaterShare+ Chair.


“The critical thing is the Panel independently can analyse what the company is doing to make sure they are delivering on the promises they made to their customers”


Nick BucklandNick Buckland

Nick continues to champion the needs of customers having successively chaired the previous independent WaterShare and WaterFuture Panels, overseeing and challenging delivery and development of South West Water’s business plans.

Nick brings a wealth of experience to the role, he is an experienced and highly regarded leader, chair and board member.


“It gives customers the opportunity to engage with the company and see how the company is run, it’s a positive and transparent move”


Adrian BrattAdrian Bratt

Adrian is a commercial lawyer and qualified governance professional. He joined Princess Yachts in 2017 to provide legal, compliance and governance advice across the business operations within the UK and internationally. Prior to this he worked at a large national private practice law firm for 10 years where he acted predominantly in the manufacturing, retail and energy sectors for major national and multinational PLCs.


“It’s fantastic to be involved in something that is ground breaking coming from the South West. WaterShare+ to me is a tangible demonstration that South West Water really want to succeed”


Carole TheobaldCarole Theobald

Carole has worked in the public and charitable sectors in Cornwall for more than 18 years. Carole is currently the Chief Executive at SightCornwall, a leading sight loss charity supporting more than 4,000 people each year and Non-Executive Member of the NHS Cornwall and Isles of Scilly Integrated Care System for quality, citizen engagement and equalities.

Carole is a highly versatile senior leader with a wealth of experience in customer advocacy.


"An advisory panel of this type is a new concept and provides an additional dimension and purpose to engagement and involvement by putting the interests of customers at the heart of South West Water’s ‘New Deal’."


Mark DuddridgeMark Duddridge

Mark is currently the Chair at Cornwall and Isles of Scilly LEP and an associate Non-Executive Director of the Cornwall Partnership NHS Foundation Trust. He has held several senior leadership roles in Regional businesses, such as Samworth Brothers, Ginsters and Roddas.


“South West Water has a really important part to play in terms of supporting the population down here. Certainly, post Covid, we are all going to feel the pinch so South West Water delivering its plans is going to help in quite a significant way”


Richard LaceyRichard Lacey

For the last five years, Richard has chaired the Bournemouth Water Customer View Group ensuring that the company delivers against its promises, he was instrumental in ensuring services to Bournemouth Water customers were not impacted when South West Water acquired the company in 2016. Richard continues to ensure that Bournemouth Water’s customer needs are considered on the WaterShare+ Advisory Panel.

Richard is a Chartered Civil Engineer with a lifetime’s experience in the Water Supply Industry both in the UK and overseas, where he has held both Executive and Non-Executive Directorships in water companies.


“The Panel is there to look after the customers interests and to challenge the company on its performance”