WaterFuture - Get into water


Most people* claim only to flush the 3Ps - pee, paper and poo - down the loo.

They recognise that this is what the sewer system is designed for, linking loos in your home with the pipe network and your local treatment works.

But some people** admit to contributing to 8,500 blocked sewers a year, which costs about £4.5million a year and adds to bills, by inappropriately flushing baby wipes, hygiene wipes, cleaning wipes, cleansing pads and sanitary products. Blocked sewers can cause flooding, which is extremely unpleasant especially if it happens in your home, and can be easily avoided.

We work hard to help our customers so we actively encourage everyone to love their loo by only flushing pee, paper and poo.

Consumer research conducted by South West Water during 2014 showed that *77% of research respondents stated that they only flush pee, paper and poo, with only **23% admitting to flushing other items.

Should I flush it? 

Toilet sewers are simple transportation systems, and are designed to cope with human waste, toilet paper and water only.

Click to ask yourself the following questions when deciding what you can and can't flush down your toilet. 


Know the difference 


Flushable on the packaging refers to being able to pass though the toilet bowl. Even though they disappear from your toilet bowl, because they don't break down fast enough they build up in pipes and cause blockages. They should be disposed of via the bin and not the loo. 


Things like wipes and sanitary products don't break down as quickly as toilet paper. Even though they say biodegradable they take much longer to break down, which is why they contribute to blockages and should be disposed of via the bin and not the loo.




To view the Love your Loo leaflet click here

Take the pledge and you could win a £100 shopping voucher

*To enter the draw you must live in a property that receives water and / or sewerage services from South West Water but you do not have to be the bill payer. Every person living in a property can enter the draw individually, but each individual can only enter once. You must be over 16 years old to enter the competition.

** Terms and conditions apply

Terms and conditions

South West Water will securely store and use your data for lawful purposes only and to administer and enhance our site and our services. We may from time to time use your data to inform you about our other products and services that may interest you.