WaterSure Tariff

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Our WaterSure tariff can help you if you have a low income and you are on a meter by capping your yearly bill regardless of the water you use.

We can cap your water and sewerage charges, if you meet the following criteria:

  • You are on a meter (or an assessed charge if a meter cannot be fitted)
  • You or someone in your house receives any of the following benefits or tax credits:

    Income Support
    Income–based Jobseeker's Allowance
    Income–based Employment and Support Allowance
    Housing Benefit
    Child Tax Credit (other than just the family element)
    Pension Credit
    Working Tax Credit
    Universal Credit

  • You have 3 or more children under 19 years old living in the house for whom you’re receiving child benefit or you or someone living in your house has a certain medical condition that means you have to use extra water.

The capped annual WaterSure tariff charge for 1 April 2018 to 31 March 2019 is:

£488.45 (£538.45 less £50 government contribution)

This is broken down as below:

£213.43 for water
£325.02 for sewerage
less £50 government contribution

You can apply by completing our WaterSure Application Form and returning it to us, along with your supporting documents (listed within the application form) to: WaterSure, PO Box 643, Exeter, EX1 9ND

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