WaterSure Tariff

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Our WaterSure tariff can help you if you have a low income and you are on a meter by capping your yearly bill regardless of the water you use.

We can cap your water and sewerage charges, if you meet the following criteria:

  • You are on a meter (or an assessed charge if a meter cannot be fitted)
  • You or someone in your house receives any of the following benefits or tax credits:

    Income Support
    Income–based Jobseeker's Allowance
    Income–based Employment and Support Allowance
    Housing Benefit
    Child Tax Credit (other than just the family element)
    Pension Credit
    Working Tax Credit
    Universal Credit

  • You have 3 or more children under 19 years old living in the house for whom you’re receiving child benefit or you or someone living in your house has a certain medical condition that means you have to use extra water.

The capped annual WaterSure tariff charge for 1 April 2019 to 31 March 2020 is:

£488.24 (£538.24 less £50 government contribution)

This is broken down as below:

£210.31  for water
£327.93 for sewerage
less £50 government contribution

Download WaterSure Application Form  


You can apply by completing our WaterSure Application Form and returning it to us, along with your supporting documents (listed within the application form) to:


PO Box 643,



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