Use the FAQ search to quickly find what you are looking for...
How can I contact you?
You'll find all of our contact information here, which includes our most frequently asked questions, arrange a free call back form and our telephone numbers.
How do I read my meter?
Your meter will look similar to the meters in the pictures below; How to read your meter If you have an outside meter, lift the chamber lid using a screwdriver or similar tool. You may need to use a tool to scoop out any soil or rain water that has built up...
What area do you serve?
We provide water and sewerage services to Devon, Cornwall and small parts of Dorset and Somerset. Our region is nearly 4,300 square miles (11,137 square kilometres) in size. There are 1.6 million residents and around 5 million visitors a year. We provide clean water to...
How much water does an average person use?
The national average annual usage figures have been taken from The Consumer Council for Water and are listed below: Annual water use in Cubic Metres CM3 Number of people living in your home Low use Average use High...
How do I know that my application has been received?
You will receive an automated response from the website, confirming that your application has been received.
What is the SWW interview / assessment process?
The assessment process varies depending on the role that you apply for. Typically interviews last between 40 minutes to one hour, and are normally conducted by two people. Occasionally second or third interviews are requested, and/or other assessment techniques such...
Can I apply for more than one role?
Yes there is no limit to the number of roles that you can apply for. We do however, encourage candidates to check the person specification carefully to ensure that they can meet the requirements for the role. as individuals that don’t meet the essential criteria will...
What rewards and benefits do you offer?
Pennon Group and the associated businesses, offer a generous reward and benefits package including discounted shares, Smart Pension Scheme and non-contractual bonus. For further details please click here.