Working for us
Working for us is a unique, exciting challenge which will offer you something new each day.
We are situated at the heart of the South West and our company vision, to provide 'Pure Water, Pure Service and a Pure Environment', is at the centre of everything we do.
As leaders in sustainability our employees work tirelessly to keep the region's drinking water, sewerage systems and bathing waters in line with stringent UK and European Union standards.
We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations.
Each day we:
- Produce 650 mega litres of drinking water at 32 water treatment works
- Treat and discharge 600,000 tonnes of sewage
- Serve 1.6 million customers
- Employ 17000 of people
- Support a further 4,000 jobs across the region
Use the FAQ search to quickly find what you are looking for...
How can I contact you?
You'll find all of our contact information here, which includes our most frequently asked questions, arrange a free call back form and our telephone numbers.
How do I read my meter?
Your meter will look similar to the meters in the pictures below; How to read your meter If you have an outside meter, lift the chamber lid using a screwdriver or similar tool. You may need to use a tool to scoop out any soil or rain water that has built up...
Where is my meter located?
Generally we install meters outside of your home in the footpath or front garden. It will sit within a chamber under a small square or rectangular cover and will usually be labelled with ‘meter’ or ‘water’. You may need to use a tool to scoop out any soil or rain...
What are your current charges?
Our current charges for household customers are here. For non-household customers charges are here. The charging year runs from 1 April to 31 March. There's more information here about how your bill is calculated.
How do I know that my application has been received?
You will receive an automated response from the website, confirming that your application has been received.
What is the SWW interview / assessment process?
The assessment process varies depending on the role that you apply for. Typically interviews last between 40 minutes to one hour, and are normally conducted by two people. Occasionally second or third interviews are requested, and/or other assessment techniques such...
Can I apply for more than one role?
Yes there is no limit to the number of roles that you can apply for. We do however, encourage candidates to check the person specification carefully to ensure that they can meet the requirements for the role. as individuals that don’t meet the essential criteria will...
What rewards and benefits do you offer?
Pennon Group and the associated businesses, offer a generous reward and benefits package including discounted shares, Smart Pension Scheme and non-contractual bonus. For further details please click here.