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South West Water

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Household customers

  • Your account

    Paying my bill

    Need help paying your bill?

    Moving home

    My water meter

    How your bill is set

    The £50 reduction

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  • Report a leak

    Spotted a leak? Let us know

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  • Advice and services

    Your water

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    Your wastewater

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    • Sidmouth Fatberg

    Useful information

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    Love Your Loo
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  • Save water

    Save water

    • How you can save water
    • Free water-saving products
    • What we're doing to save water
    • Save 5 litres

    The Water-Saving Community Fund

    • How the Fund works
    • Applying to the Fund
    • Projects funded

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  • Need help?

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    Priority Services

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    In Your Area

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  • Our community

    Our community

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    • Enjoy our lakes

    Education zone

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    Education zone
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  • About us

    What we do

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    • Pennon Group Plc
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    • Annual reporting 2019
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    WaterFuture

    • Proposals and Choices 2020-2025
    • Business Plan 2020-2025
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    Sustainability

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  • Contact us

    Contact us

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    In Your Area

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Developers

  • Water Services and Connections

    Getting a water supply

    • Getting a water supply for a new development
    • New or replacement water connections

    Self Lay

    Building near water mains

    Diversion of water mains

    Pre Development Services

    Using a NAV New Appointment and Variation

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  • Sewer Services and Connections

    First time sewerage

    New sewer connection

    Sewer requisition

    Diversion of public sewers

    Building near a public sewer

    Adoption of existing sewers

    Adoption of new sewers or pumping stations

    Pre Development Services – Waste Water

    Small build sewer diversion process

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  • Our performance
    • Our performance
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  • Developer Services Charging Arrangements
    • Developer Services Charging Arrangements
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Retailers and commercial

  • Find a retailer
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    • Wholesale Charges Household and Non-household 2018/19

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  • Wholesale Services
    • Wholesale retail portal
    • Meter Reading Services
    • Contact Wholesale Services

    What we do

    Retailer services

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    Meter Reading Services

    Contact Wholesale Services

    Good Practice Guide Alignment

    Schedule three alternative credit

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  • Our laboratory services
    • Laboratory analysis
    • About us
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  • Bioresources & Water Resources Markets

    Water resources market opportunities

    Trading and Procurement Code

    Bid Assessment Framework

    Regulatory Capital Value

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  • The Training Centre

    About us

    Course information

    Certificated courses

    Confined space training

    NRSWA Street works

    Contact the training team

    IOSH Managing and Working Safely

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Environment

  • A precious resource

    Drought Plan

    Water Resources Management Plan

    Current reservoir storages

    Where does our water come from?

    150 years of dams

    Enjoy the lakes

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  • Rivers and bathing waters

    BeachLive

    BeachWise

    Bathing waters history

    Revised Bathing Water Directive

    Nurdles and Bio-beads

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  • Working in the environment

    South West Peatland Partnership

    Upstream Thinking

    Exmoor Mires Partnership

    Downstream Thinking & Sustainable Drainage

    Efficient energy management

    Climate change

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  • Environmental information regulations

    Environmental information regulations

    • Making a request for environmental information
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Careers

  • Vacancies

    Vacancies

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  • Employee benefits

    Employee benefits

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  • Work placements

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  • Apprenticeships

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    Kickstart

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    Home / Our community / Education zone / Educational videos

     

    Education zone

     

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    Drinking Water

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    Waste Water

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    Commercial & Business

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    Developer

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    About us

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    Environment

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    South West Water

    South West Water Limited Registered office: Peninsula House Rydon Lane Exeter Devon, England EX2 7HR Registered in England No. 02366665.

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