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Consumption call back request


If you need to speak to us about a leak at your property, your leak allowance application or an issue relating to your consumption, fill in the form below and we will call you back the same working day.

You can also manage your account easily with MyAccount. By signing up to MyAccount today you can quickly and simply carry-out a full range of services online from paying your bill, viewing your water consumption to changing your address.

For instant information about repair work, reported leaks and planned work visit In your area.

  1. Your details
    1. We will call you back between the hours of 9am and 8pm Monday to Friday or 9am to 5pm on Saturdays. If we cannot get hold of you we will leave a message and send a follow up email if possible. Please note that if you have requested a call back slot which ends within in the next hour, we will try our best to contact you within the specified slot. Where this is not possible we will contact you within 2 hours of your requested time.
  2. * Denotes mandatory field



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