If a member of your household is shielding, in an increased risk group, or showing symptoms, we can help by delivering drinking water to your home during an unplanned interruption to your supply.

Please complete the registration form below. The information will be kept on a secure register restricted to only those employees of South West Water and our partners who need it. It is not disclosed to anyone else under any circumstances.

If you would like to register over the phone, please call us on 0344 346 1010*. Minicom users can call 0800 169 9965.

Opening hours are 9am - 5pm Monday to Friday, Saturdays 9am - 12pm. *03 numbers are charged at standard rates and will be included in any free minutes in a mobile or landline phone contract.


If the registration is due to symptoms, we’ll remove your the information from our records after one month, unless you tell us otherwise. If the registration is because a member of your household is in a high risk category, or shielding, we’ll remove your information from our records following the government's advice.