Our performance

There is a set of standards produced by Water UK that measure our performance for our Developer Services activities and the results are published on a quarterly basis.

Here’s how we’re performing against the industry average: 

Water supply targets

Us

Industry average

Quarter 4 (2020/21)

 

 

Quarter 3 (2020/21)        

          

 

Quarter 2 (2020/21)

97.99%       

99.10%

Quarter 1 (2020/21)

97.28%

96.73%

Sewerage  targets

 

 

Quarter 4 (2020/21)

 

 

Quarter 3 (2020/21)         

 

 

Quarter 2 (2020/21)        

99.36%               

99.36%

Quarter 1 (2020/21)

99.19%

99.60%

Please see Water.org  for our performance against other water companies.

Water UK produced a set of standards that developers and others can expect from water companies in relation to the provision of infrastructure.  These are a development of draft standards originally published as part of the government guide Better Connected: A practical guide to utilities for home builders.