Charges announcementIMPORTANT NEWS  -

As of Friday 25 October 2019, we received the go-ahead from Ofwat to implement the sector’s new approach to sewer adoption. 

Please click her for more information on the Codes for Adoption.

Adoption of existing sewers, pump stations and treatment works

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We can adopt existing sewers, waste water pumping stations or treatment works under a Section 102 agreement (Water Industry Act 1991).

For us to adopt existing sewers, waste water pumping stations or treatment works you'll need to complete our S102 application form.

Once your application is confirmed as being complete you will receive a technical approval or rejection within 28 days commencing on the day after receipt of a full application or if a incomplete application is received on the day after all the required information is received. An application is full when all the required information has been received. We will also arrange and undertake inspections of the manholes, pumping stations, treatment works as applicable and review the CCTV for the assets being offered for adoption. Please click here for the South West Water CCTV specification.  We will highlight and issue any defects which need to be remediated by the applicant.

Once we are satisfied with the technical and as constructed standard of the sewers, we will issue a notice to all interested parties prior to vesting taking place for a period of two months. Any objections received to the adoption in the two month period will need to be fully investigated and closed out before vesting takes place.

Our reasonable costs will be invoiced to the applicant and will need to be fully paid before certificates can be issued.

Application form

For us to adopt existing sewers, waste water pumping stations or treatment works you'll need to complete our S102 application form.

Please complete all sections and provide the information requested so that your application can be processed as quickly and accurately as possible.

Flowchart and charges

Information on our Developer Services Charging Arrangements can be found here.

Please view 'Customer Flowchart - Sewer Adoption Process - Section 102' for more information.

Our performance

The adoption of existing sewers is excluded from the Water UK Levels of Service however, we will aim to meet the minimum standard for delivery in accordance with the Water UK Levels of Service for new sewers.

Metric 

Target Timescale (days) 

Report on the number of written acknowledgements within target

 14

Technical vetting - number of applications responded to in the period

 28 (note S5.1 is including in this timescale)

Technical vetting - number of applications responded to in the period extended by agreement

 as agreed

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