A precious resource

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Ensuring we meet our region's water demands is our prime responsibility.

Although the South West is traditionally one of the wetter regions of the UK, making sure all our customers have enough water depends on investment in capturing, storing and transporting this precious resource.

Reservoirs, connecting pipelines, boreholes and massive pumps are just some of the essential infrastructure we need to be able to provide sufficient water for all our customers.

We are committed to ensuring a safe and continuous public water supply for everyone.  We produce a Water Resources Management Plan every five years which demonstrates how we will manage water resources over the coming 25 years, taking into account many factors including increasing population, the needs of the environment and the effects of climate change.

We have successfully avoided water restrictions since 1996 through investment in expanding our reservoir network, pumped storage schemes and the careful management of our water supplies.

Ultimately our goal is to continue to prevent water restrictions, with the exception of extreme circumstances, while ensuring our supplies are efficiently managed and delivered.

Banner photo by MB Aerial Solutions

Here are some of the things we do to maintain and increase our supply of available water resources.

  • Reduced leakage by 40%
  • Doubled capacity since 1976 and opened two Cornish reservoirs since 2007
  • Improved our ability to move water around the region
  • Increased capacity of our water treatment works
  • Use less water in our treatment processes.