How can I contact you?
You'll find all of our contact information here, which includes our most frequently asked questions and our telephone numbers.
Who are HomeServe?
HomeServe is an independent insurance company who market, sell and administer a range of home assistance products to UK households. We have a partnership with HomeServe and are pleased to introduce them to customers who may be frustrated by difficulties in finding an approved or reliable Company to attend an emergency...
Who are Kier?
Kier are our chosen contractors working for us, previously known as May Gurney. They work on both areas of our water and sewerage network, including leak repairs, new connections and water meters, which can be reactive and planned activity. Contractors will carry ID with their name, photo and both Kier and South West...
What’s happening in my area?
You can find out about work we are doing in your area by looking at our In your area site.
What area do you serve?
We provide water and sewerage services to Devon, Cornwall and small parts of Dorset and Somerset. Our region is nearly 4,300 square miles (11,137 square kilometres) in size. There are 1.6 million residents and around 5 million visitors a year. We provide clean water to 97% of people, 3% have private supplies. We take...
How much water is supplied and taken away each day?
We supply over 345 million litres (76 million gallons) of water through 15,185KM of mains pipes every day. We take away and treat over 500 million litres (110 million gallons) of waste water at over 640 treatment works through 14,995km of sewers every day.