Do I get an allowance for running my tap?
Yes, if you’re a Household Customer with a meter and have run your tap to clear discoloured water, you can claim for a run off allowance which will be credited on your water bill account.
To apply, complete our Run off allowance form
1 hours allowance is equal to the cost of 1 cubic metre (220 gallons) of water
If you a Non-Household Customer please contact your supplier for more information