Do I have to pay charges if my house is empty?
If you are on a meter
You’ll only pay standing charges if the meter doesn’t record any water.
If you are not on a meter
If there is no furniture in the house and you’re not carrying out any refurbishment work there, you won’t have to pay any charges. If there is, full charges will still apply.
We may make special arrangements if you have furniture in your house, but have gone into hospital for a long period of time. You can contact us to talk to about this.