How is my bill calculated?

How is my bill calculated?

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How is my bill calculated?

Your bill is made up of a variable charge and a fixed charge.

The fixed charge covers our costs for supplying water and taking away and treating used water.

Variable charge

If you are on a meter
The variable charge is based on the amount of water you use in cubic metres. The sewerage charge has a 5% allowance for the water that doesn’t go back into our sewers and used for activities like gardening, drinking and cooking.

If you are not on a meter
The variable charge is based on the Rateable Value of your property. This is the figure that we calculate this charge on.

You’ll find our latest charges document here.

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