How is my bill calculated?

How is my bill calculated?

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How is my bill calculated?

Your bill is made up of a variable charge and a fixed charge.

Fixed charge

This covers our costs for supplying water and taking away and treating used water. You’ll find our latest charges document here.

Variable charge

If you are on a meter
The variable charge is based on the amount of water you use in cubic metres. The sewerage charge has a 5% allowance for the water that doesn’t go back into our sewers and used for activities like gardening, drinking and cooking.

Take a look at our metered bill explanation

If you are not on a meter
The variable charge is based on the Rateable Value of your property. This is the figure that we calculate this charge on.

Take a look at our unmetered bill explanation

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