What do you mean by building close to a public sewer?
This means building within 3 metres of the centre of the sewer. This distance increases for larger sewers. You can find more information in our guidance notes or by visiting our page dedicated to building near a public sewer.
How do I apply for a new sewer connection?
You can complete our sewer connection application form and return it to us by email, the guidance notes contain more information. You’ll need to arrange for a drain to be laid from your property to our sewer. If you need help in locating the closest public sewer, you can obtain a copy of the public sewerage records by...
What will happen when you survey the site?
During our site survey we’ll assess the amount of work needed to make the connection(s) and show you where you need to bring your supply pipe(s) to. We’ll also advise what you need to do before we make the connection including: Laying part of the supply pipe to our specification Paying our costs Providing a separate...
What is the process for a new water connection?
There are 6 steps to getting a new or replacement water connection: Step 1 – ApplicationStep 2 – Site SurveyStep 3 – QuoteStep 4 – PaymentStep 5 – Pre-connection requirementsStep 6 –Arranging connection There are more details of our process on our new water connection pages which includes important information that you...
How do I get a new water main?
You can apply for a new water main if it will serve 2 or more properties which haven’t previously connected to our network (directly or indirectly) We will ask you (and any other applicants) to pay any difference between our costs in providing the water main and the income we receive from charges for water supplied...
Does my pipework need to meet with any regulations?
Yes, pipework and plumbing must comply with the Water Supply (Water Fittings) Regulations 1999. These are designed to stop contamination of water supplies by preventing back-flow, back-siphonage and interconnections of water from other sources.