What do you do to make sure my water is safe to drink?
We monitor water quality all the way from the source, through the treatment processes and distribution network of pipes right up until it reaches your tap.
We take thousands of samples from our supply system and from our customers’ taps for testing. The Drinking Water Inspectorate (DWI) also independently audit these tests and issues a report each year on its findings. It ensures that our systems are adequately operated and maintained correctly and will investigate if water quality is put at risk.
If you would like details of the test results for your area, you can contact us to arrange this to be sent for free. (There may be a charge if you currently live outside of our area).