Where is the external stop tap?

Where is the external stop tap?

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Where is the external stop tap?

The external stop tap (which is our responsibility) will usually be installed at the boundary of your property in the pavement.

If you’re on a water meter the stop tap may be installed inside the meter chamber.

To turn off your water supply in an emergency, you should use your internal stop tap.

There are 2 types of external stop taps, which can be switched off by:

  • A square plastic head - turn 90 degrees to its closed position
  • A brass tap – screw down until it reaches a natural stop

If you need help to find your stop tap, you can arrange for a free call back by completing the details in the right hand section or call our Services Helpline on 0344 346 2020. 

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