How do I know if I have a leak?

How do I know if I have a leak?

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How do I know if I have a leak?

If you’re on a meter

You may have received a bill that shows a larger amount of usage than normal which may indicate a leak on your supply pipe.

Watch our guide or follow our steps below to find out how to check for a leak.

Step 1 – Make sure all your appliances and taps are switched off
Step 2 – Turn off the internal stop tap (usually under your kitchen sink)
Step 3 – Read all of the dials on your meter – small leaks will show on your dials not numbers
Step 4 – Wait 30 minutes and take another reading

If the dials haven’t changed, you probably don’t have a leak and may want to consider why your water use is higher.

If the dials have changed, you’ll need to know where the leak is (if it’s inside or outside)

Step 1 – Again make sure all appliances and taps are switched off
Step 2 – Turn off the internal stop tap
Step 3 – Read all of the dials on your meter
Step 4 - Wait 30 minutes and take another reading

If the dials have changed the leak may be located between your meter and your internal stop tap.You can find out what to do next here.

If not, the problem may be a smaller leak inside your home (after your internal stop tap) and you may want to investigate this with your plumber.

If you’re not on a meter

Watch our guide or follow our steps below to find out how to check for a leak.

You may notice wet areas, noises on your internal plumbing or reduced water pressure which may indicate a leak. You’ll need to confirm this with your plumber.

Approved plumbers can be found through WaterSafe or on the Water Industry Approved Plumber Scheme WIAPS.

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How to check for a leak if you have a water meter

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How to check for a leak if you do not have a water meter

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