Can I view and manage my account online?
Yes, you can register at MyAccount. You’ll need your customer reference number (the first 8 digits) which can be found on your bill.
When you’ve registered, you’ll be able to:
- Pay online
- Change your contact details
- Give a meter reading
- Request paperless billing
- Let us know if you’re moving
- Apply for a water meter
- Apply for a leak or renovation allowance
- View payment details, plans and bill history
- View meter reading history
Information is safe as it’s sent via a secure server and your details won’t be passed to any third parties unless you’ve told us otherwise.