UPDATE 18:45 25 June 2019

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We are pleased to confirm the repair is complete.

We are currently recharging the main which will bring customers back into water very soon, those in higher ground may take longer.

Customers may experience some discoloration and pressure variations for a short period of time.

We would ask that customers run their cold kitchen taps to clear any discoloration they encounter, for up to 1 hour.  Any of our metered customers can request a claim form by following the link here

We would also ask that if you are still experiencing no water to conduct an air lock test. To do this turn your cold kitchen tap on, open and close your internal stop tap 3-4 times.

We apologise for any inconvenience experienced and thank you for your continued patience.

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