WaterFuture - Get into water

If you need help don't struggle in silence.

Our people will work with you to provide support based on your individual circumstances. We offer a range of options such as affordability tariffs to help customers with their bill, Priority Services which includes providing bills in a range of formats such as Braille or large print, reading bills to customers over the phone and helping with alternative water supplies during a supply interruption.

 

Priority Services

A little extra help - Priority Services

We can help with providing bills in formats such as Braille or large print, reading bills to customers over the telephone and helping with alternative water supplies in emergencies. 

Support with bills

Need help paying your bill?

We have a range of support available to help customers, from flexible payment plans to help you spread the cost of your water bill to home visits and more. 

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