New customer

Welcome to South West Water, we are passionate about our water and provide reliable, efficient and high quality drinking water and waste water services.

We know moving can be a stressful time so we will do our best to get everything set up for you as quickly as we can, to help please have the list of information shown to hand when you contact us.

Call 0344 346 1010, our opening hours are 8am – 6pm Monday to Friday & Saturday 9am – 1pm


Important information

Here’s a list of information you’ll need to hand, to create your new customer account:

  • Your new address
  • Your billing address
  • If you are a tenant – your landlord or letting agents name, address and contact number details
  • A meter reading - this will not be required if the previous occupier has provided one
  • Bank Details