Start saving water today
By being water wise could help you save money on your water and energy bills and will also mean you are doing your bit for the environment too.
In this section you can find infomation and advice on how to save water, devices to help you save money and online tools to help you compare your water usage.
Water saving tips
Order water saving devices
- Order your free kit
- Water butt offers
- Our water saver helps you work out how much water you could save by installing water saving devices.
- Thinking of switching to a meter? Use our Water meter estimator
- Use our water calculator to see how your water usage in your home compares to an average household
- Use the Energy Saving Trust water energy calculator to find out how much water and energy you use in your home
- Check out the Save Water Save Money calculator to find the right devices for your home
Resources to download
How we can help
Quickly find what you are looking for...
Should I replace my lead pipes?
We would encourage you to consider replacing lead pipes as the newer material of pipework normally medium density polyethylene (MDPE) is more recommended and durable. We’ll replace any lead supply pipe for which we’re responsible free of charge. We’ll need a minimum of...
How can I contact you?
You'll find all of our contact information here, which includes our most frequently asked questions, arrange a free call back form and our telephone numbers.
What is water pressure?
Water pressure is the power that moves water from our main pipes into your pipes and into your home. The pressure of the water in the supply system is created by gravity due to the height of the source of the water, in the below example; a reservoir. (It may be assisted...
Do you have any job vacancies?
Please see our Careers page for current vacancies, student placements, graduate development programme and apprenticeships.
Are there any hosepipe bans this year?
No. The last water restriction in our region was in 1996. More information is available on our water resources.
Can I swim in your reservoirs?
No, swimming isn’t allowed in any of our reservoirs. There are however many recreational activities including wakeboarding, sailing and windsurfing available through South West Lakes Trust.
How do I order a water butt?
You can order a water butt from the specialist savewatersavemoney. By installing a water butt directly to your gutter downpipe, you will collect rainwater from the roof and can then use it for watering plants, topping up a pond or washing your car. On average every year...
How much water does an average person use?
The national average annual usage figures have been taken from The Consumer Council for Water and are listed below: Annual water use in Cubic Metres CM3 Number of people living in your home Low use Average use High...
How can I save water?
By taking simple steps like spending one minute less in the shower or turning the tap off while you brush your teeth, can set you on track to start saving water. To help you save water around the home, we’ve teamed up with savewatersavemoney to offer a FREE water-saving...
How can I dispose of fat, oil or grease?
The best way to get rid of fat or food without pouring it down the sink is to dry wipe plates and pans before washing them and dispose of it in the bin. Leftover cooking fat should be emptied into a container (such as a fat trap) for it to cool and solidify and then...
What causes sewer flooding?
Sewer flooding can be caused by: Blocked pipes Extreme weather causing prolonged rainfall Insufficient land drainage Surcharges from private sewers or drains You can find out more information here about the causes of sewer flooding.
How can I stop sewer flooding?
You can help to stop our sewers from blocking and flooding by following our guide below: Only flush the 3 P’s pee, paper and poo Bag and bin baby wipes, cotton buds, sanitary products, nappies and similar materials Do not pour grease or cooking fat down the sink – the...