Managing resources

One of our biggest challenges is to ensure that every person living or working in or visiting the South West has the water they need, 24 hours a day, seven days a week, 365 days a year. We also need to provide for future population growth and the millions of visitors that come and enjoy our beautiful region every year.

Keeping up with demand

In 2008, we bought two former china clay quarries on Bodmin Moor in Cornwall, which we have converted into new reservoirs. Stannon and Park lakes are now the second and third largest reservoirs in the county, and the fourth and fifth largest in the South West. This year we also developed our first new borehole for 18 years, in East Devon.

Water efficiency at home

A further way to help make the best use of our water resources is to encourage our customers to reduce their water use. The region is using nearly 15 per cent less water now than it was in 1995, much of which is thanks to our customers thinking carefully about how they can use this precious resource wisely. We are doing what we can to help customers reduce their water usage by sharing information about how to save water and providing free water-saving devices.

Whether we invest in more capacity or do more to encourage customers to use less water – or both – is something we will be looking at very carefully in the months and years to come.

Did you know: We have three large, strategic, reservoirs – Wimbleball, Colliford and Roadford – and 16 smaller, local reservoirs across the region.