Working for us is a unique, exciting challenge which will offer you something new each day.
Each day we:
- Produce 650 mega litres of drinking water at 32 water treatment works
- Treat and discharge 600,000 tonnes of sewage
- Serve 1.6 million customers
- Employ 1700 people
- Support a further 4,000 jobs across the region
Join our team
Use the FAQ search to quickly find what you are looking for.
How can I contact you?
You'll find all of our contact information here, which includes our most frequently asked questions and our telephone numbers.
Why do I have low pressure?
If you’ve noticed sudden low pressure:There could be a few reasons for this, a burst main for example that is causing a sudden dip in your pressure or flow. You will need to carry out a few checks: Check if the low pressure is only affecting your hot water, this would indicate an internal plumbing problem and you’ll need to contact a plumber. Approved plumbers can be found through WaterSafe or on...
What is a cubic metre?
A cubic metre equals 1000 litres of water. If you’re on a meter, the variable charge from 1st April 2019 for 1 cubic metre is: For water - £1.8477 For sewerage including surface water drainage – £3.5832 For sewerage excluding surface water drainage - £3.1549
What do I do if I have a blocked drain or sewer?
For blockages on a public sewer, please contact us on 0344 346 2020 so that we can confirm responsibility. We’re responsible for maintaining public sewers and we’ll attend within 4 hours to unblock the sewer, free of charge. If you are the homeowner, you are responsible for unblocking private sewers and drains. We’d recommend you contact a private contractor and you can find a list of approved...
Do you have any job vacancies?
Please see our Careers page for current vacancies, student placements, graduate development programme and apprenticeships.
How can I find out more about what it is like to work at South West Water?
For more information about what it is like to work at South West Water, please contact us here.
What rewards and benefits do you offer?
Pennon Group and the associated businesses, offer a generous reward and benefits package including discounted shares, Smart Pension Scheme and non-contractual bonus. For further details please click here.
Do you accommodate flexible working?
Yes, our job advertisements will indicate if there is an opportunity to work flexibly. Please mention this during the recruitment process to the hiring manager and we will consider each case individually. Some roles can accommodate more flexibility than others, and business needs will be taken into consideration.