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How can I contact you?

You'll find all of our contact information here, which includes our most frequently asked questions, arrange a free call back form and our telephone numbers.

How much water does an average person use?

The national average annual usage figures have been taken from The Consumer Council for Water and are listed below:   Yearly water use in Cubic Metres m3 Number of people living in your home Low use Average use High use 1 45 66 100 2 55 110 136 3 82 136 175 4 110 165 210 5 136 182 245 6 155 200 265 1 cubic metre = 1000 litres Your usage may be lower or higher for different...

Where can I find plans of pipework in my area?

For location of private pipework in your area contact your local District Council or check your house deeds. If you are a land or property owner you can request an asset plan by emailing Source for Searches.  For solicitors/conveyancers looking for a water and drainage search (CON29DW) can find more information at Source for Searches. You can visit us at our head office in Exeter between 9am and...

How much does a new water connection cost?

We’ll provide you with a quote which will be specific to your connection requirements after we’ve completed a site survey. The quote will be made up of: Connection costs (all work, materials required for us to make connection) Traffic management (depending on the location of our water main, there will be costs involved in managing the traffic) Infrastructure charges (all properties connecting to...

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