South West Water

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Access your balance, make payments, update your details and more, whenever it suits you.
Fast, secure and available 24/7 through MyAccount.

MyAccount

Pay my bill
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In your area

Enter your address, postcode or area below to find out what we're doing in your area.

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Bill rises explained

Everything you need to know about bill increases and support with paying

Your bill explained

Need to report a problem?

We’re always grateful to people who report problems when you see them.

Report a problem

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Priority Services

A helping hand is sometimes just what we need, and our practical help aims to support you so you can still manage your account the way you want to. So if there's something you're struggling to do, let us know.

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Financial support

We have a wide range of different support, and we'll make sure you're matched with the right help at the right time. Just get in touch to start putting your money worries behind you.

Get help with your bill

Plumbing and drainage cover

Trust HomeServe’s plumbing and drainage cover, just £1 a month in the first year. *£1 a month in year 1 with £30 excess. New customers, homeowners only. T&Cs apply.

Find out more

Every Drop Counts

Small actions. A big difference. Learn more about how to save water.

Great ways to save water

Engineering projects

We are committed to delivering what matters most to customers and communities across the South West, with our record level of investment driving further improvements in the areas customers value most.

Learn about improvements

Bin it, don’t block it

Putting the wrong things down the toilet or sink can cause a blockage that could make waste overflow into your home.

How you can help

The quality of your drinking water

Enter your full postcode in this box to learn more about the quality of the drinking water in your home.

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WaterFit Live

WaterFit Live is our way of sharing with you near real-time data about our storm overflows, and whether they are impacting the quality of your bathing waters.

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Sign up to communications

Stay up to date with service news, helpful water-saving tips, and important incident updates in your area. Sign up to receive communications direct from South West Water.