Update on Phear Park, Exmouth

Exmouth - Phear Park rising main burst

22 February

South West Water has completed a temporary fix to the burst rising main in Exmouth following around the clock emergency work. This work was completed due to a burst to the main last week. This required the use of tankers to minimise the environmental impact.

John Halsall, South West Water’s Chief Operating Officer, said: “Firstly, we’re very sorry for the disruption this has caused. It’s been an incredibly challenging situation and we thank local residents for bearing with us. Our teams have worked hard to put a fix in place as quicky as possible and will now focus on permanently replacing the entire rising main to avoid future issues. This is due to be completed by the end of March.”

20th February (19:00)

John Halsall provides a new update and thanks all attendees from the Exmouth community roadshow.

20th February (17:00)

We want to reassure our customers that we are still working hard in Exmouth to fix the burst on one of our critical rising mains. We have now completed the extension of the temporary overland pipe which we hope to bring online tomorrow. This will mean we can then stand down the tankers.
 
In the meantime, we continue to tanker flows from the site to the treatment works. We are also working on a permanent replacement of the whole rising main which we expect to complete by the end of March. We are very sorry for the disruption caused, and we will continue to keep everyone updated.

16th February

South West Water's Chief Operating Officer, John Halsall, provides an update on the burst main at Phear Park and thanks customers for their continued patience.

14th February

Helen Dobby, the Head of Environmental Performance at South West Water, provides an update on the situation at Phear Park.