As 2025 draws to a close, CEO Susan Davy has been visiting teams across the business to reflect on the progress, achievements and hard work delivered throughout the year.
Her visit to Countess Wear Treatment Works included time spent with Mark Smitheram, whose technical expertise, commitment to excellence and dedication to our customers have made a significant impact over the past 12 months.
Mark plays a vital role in ensuring the reliable, safe operation of one of our key treatment sites. His leadership and focus on continuous improvement is a great example of the professionalism seen across our operational teams.
Susan thanked Mark and the wider Countess Wear team for their exceptional contribution this year, acknowledging the pride and resilience they bring to their work every day.